Shipping and Refund Policy
Refund Policy:
Please note that all candle sales are final. However, if your order arrives damaged or broken, please email us with a photo of the broken candle, and we will send you a replacement.
Processing Time:
Orders are generally processed within 2-4 business days unless otherwise noted in the product’s description. For all other delays, you will be notified via email.
Shipping Rates & Delivery Time:
Shipping costs are calculated at checkout. While the estimated delivery window is between 3-5 business days from shipping, delivery delays may occur based on post office processing.
Shipment Confirmation:
You will receive an email confirmation with a tracking number once your order has been shipped. Please allow up to 24 hours for the tracking number to become active.